Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Demographic Information
Gender N%
Female 332 61.03%
Male 212 38.97%
   Total544 100.00%
 No response19
 
Age N%
18 and under 55 10.13%
19 to 24 200 36.83%
25 to 34 113 20.81%
35 to 44 104 19.15%
45 and over 71 13.08%
   Total543 100.00%
 No response20
 
Ethnicity/Race N%
African-American 37 6.83%
American Indian or Alaskan Native 8 1.48%
Asian or Pacific Islander 22 4.06%
Caucasian/White 284 52.40%
Hispanic 152 28.04%
Other race 20 3.69%
Race - Prefer not to respond 19 3.51%
   Total542 100.00%
 No response21
 
Current Enrollment Status N%
Day 252 47.01%
Evening 223 41.60%
Weekend 60 11.19%
   Total536 100.00%
 No response27
 
Current Class Load N%
Full-time 217 40.26%
Part-time 322 59.74%
   Total539 100.00%
 No response24
 
Class Level N%
1 year or less 327 60.22%
2 years 139 25.60%
3 years 45 8.29%
4 or more years 32 5.89%
   Total543 100.00%
 No response20
 
Current GPA N%
No credits earned 76 14.42%
1.99 or below 8 1.52%
2.0 - 2.49 23 4.36%
2.5 - 2.99 63 11.95%
3.0 - 3.49 147 27.89%
3.5 or above 210 39.85%
   Total527 100.00%
 No response36
 
Educational Goal N%
Associate degree 194 36.26%
Vocational/technical program 10 1.87%
Transfer to another institution 186 34.77%
Certification (initial / renewal) 53 9.91%
Self-improvement/pleasure 24 4.49%
Job-related training 30 5.61%
Other educational goal 38 7.10%
   Total535 100.00%
 No response28
 
Employment N%
Full-time off campus 310 57.20%
Part-time off campus 111 20.48%
Full-time on campus 8 1.48%
Part-time on campus 15 2.77%
Not employed 98 18.08%
   Total542 100.00%
 No response21
 
Current Residence N%
Residence hall 2 0.37%
Own house 265 48.80%
Rent room or apt off campus 74 13.63%
Parent's home 167 30.76%
Other residence 35 6.45%
   Total543 100.00%
 No response20
 
Residence Classification N%
In-state 511 94.11%
Out-of-state 18 3.31%
International (not U.S. citizen) 14 2.58%
   Total543 100.00%
 No response20
 
Disabilities N%
Yes - Disability 33 6.13%
No - Disability 505 93.87%
   Total538 100.00%
 No response25
 
Institution Was My N%
1st choice 444 82.22%
2nd choice 80 14.81%
3rd choice or lower 16 2.96%
   Total540 100.00%
 No response23
 
Institution Question N%
Campus Item - Answer 1 342 79.35%
Campus Item - Answer 2 25 5.80%
Campus Item - Answer 3 14 3.25%
Campus Item - Answer 4 10 2.32%
Campus Item - Answer 5 34 7.89%
Campus Item - Answer 6 6 1.39%
   Total431 100.00%
 No response132
 
Selection of Program/Major N%
0002 1 9.09%
1741 1 9.09%
3727 8 72.73%
6160 1 9.09%
 Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Scales: In Order of Importance
Estrella Mountain Community Co Community, Junior & Tech
Scales Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
Instructional Effectiveness 6.28    5.55 / 1.02  0.73  6.15    5.26 / 1.05  0.89  0.29***
Registration Effectiveness 6.26    5.57 / 0.96  0.69  6.12    5.25 / 1.04  0.87  0.32***
Academic Advising/Counseling 6.22    5.34 / 1.25  0.88  6.09    5.06 / 1.29  1.03  0.28***
Academic Services 6.19    5.59 / 0.99  0.60  6.00    5.18 / 1.08  0.82  0.41***
Concern for the Individual 6.19    5.42 / 1.12  0.77  6.06    5.08 / 1.20  0.98  0.34***
Safety and Security 6.17    5.58 / 0.96  0.59  5.96    4.81 / 1.20  1.15  0.77***
Student Centeredness 6.10    5.62 / 1.06  0.48  5.91    5.19 / 1.13  0.72  0.43***
Campus Climate 6.08    5.52 / 1.00  0.56  5.92    5.13 / 1.05  0.79  0.39***
Service Excellence 6.06    5.44 / 1.00  0.62  5.90    5.07 / 1.06  0.83  0.37***
Admissions and Financial Aid 6.01    5.22 / 1.12  0.79  5.95    4.94 / 1.20  1.01  0.28***
Campus Support Services 5.44    4.86 / 1.17  0.58  5.39    4.80 / 1.12  0.59  0.06   
Responsiveness to Diverse Populations     5.60 / 1.16         5.31 / 1.23     0.29***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Items: In Order of Importance
Estrella Mountain Community Co Community, Junior & Tech
Items Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
8. Classes are scheduled at times that are convenient for me. 6.56    5.31 / 1.62  1.25  6.43    5.31 / 1.59  1.12  0.00   
18. The quality of instruction I receive in most of my classes is excellent. 6.56    5.74 / 1.31  0.82  6.43    5.50 / 1.35  0.93  0.24***
31. The campus is safe and secure for all students. 6.47    5.92 / 1.15  0.55  6.25    5.37 / 1.37  0.88  0.55***
78. Campus item 6.46    6.05 / 1.08  0.41              
15. I am able to register for classes I need with few conflicts. 6.45    5.58 / 1.44  0.87  6.31    5.25 / 1.57  1.06  0.33***
34. Computer labs are adequate and accessible. 6.45    5.98 / 1.21  0.47  6.15    5.22 / 1.59  0.93  0.76***
69. There is a good variety of courses provided on this campus. 6.44    5.38 / 1.56  1.06  6.28    5.39 / 1.47  0.89  -0.01   
70. I am able to experience intellectual growth here. 6.42    5.76 / 1.25  0.66  6.26    5.53 / 1.35  0.73  0.23***
24. Parking lots are well-lighted and secure. 6.40    5.87 / 1.23  0.53  6.12    4.90 / 1.70  1.22  0.97***
58. Nearly all of the faculty are knowledgeable in their fields. 6.38    5.75 / 1.24  0.63  6.30    5.56 / 1.33  0.74  0.19***
68. On the whole, the campus is well-maintained. 6.38    6.14 / 1.11  0.24  6.11    5.59 / 1.36  0.52  0.55***
29. Faculty are fair and unbiased in their treatment of individual students. 6.36    5.64 / 1.33  0.72  6.22    5.19 / 1.52  1.03  0.45***
71. Campus item 6.36    5.82 / 1.37  0.54              
28. It is an enjoyable experience to be a student on this campus. 6.35    5.94 / 1.18  0.41  6.03    5.32 / 1.44  0.71  0.62***
32. My academic advisor is knowledgeable about my program requirements. 6.32    5.45 / 1.53  0.87  6.24    5.25 / 1.63  0.99  0.20** 
36. Students are made to feel welcome on this campus. 6.32    5.88 / 1.19  0.44  6.08    5.39 / 1.37  0.69  0.49***
66. Program requirements are clear and reasonable. 6.32    5.63 / 1.22  0.69  6.22    5.39 / 1.38  0.83  0.24***
52. This school does whatever it can to help me reach my educational goals. 6.31    5.45 / 1.38  0.86  6.17    5.06 / 1.49  1.11  0.39***
39. The amount of student parking space on campus is adequate. 6.30    5.67 / 1.39  0.63  6.14    4.31 / 2.00  1.83  1.36***
35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.27    5.76 / 1.21  0.51  6.12    5.30 / 1.44  0.82  0.46***
23. Faculty are understanding of students' unique life circumstances. 6.26    5.49 / 1.41  0.77  6.06    5.02 / 1.54  1.04  0.47***
5. The personnel involved in registration are helpful. 6.25    5.69 / 1.39  0.56  6.11    5.25 / 1.55  0.86  0.44***
14. Library resources and services are adequate. 6.25    5.39 / 1.50  0.86  6.15    5.28 / 1.51  0.87  0.11   
46. Faculty provide timely feedback about student progress in a course. 6.25    5.48 / 1.35  0.77  6.11    5.16 / 1.46  0.95  0.32***
6. My academic advisor is approachable. 6.24    5.46 / 1.56  0.78  6.18    5.31 / 1.60  0.87  0.15*  
37. Faculty take into consideration student differences as they teach a course. 6.24    5.54 / 1.30  0.70  6.03    5.06 / 1.47  0.97  0.48***
51. There are convenient ways of paying my school bill. 6.24    5.59 / 1.39  0.65  6.10    5.19 / 1.55  0.91  0.40***
61. Faculty are usually available after class and during office hours. 6.24    5.70 / 1.28  0.54  6.19    5.47 / 1.41  0.72  0.23***
65. Students are notified early in the term if they are doing poorly in a class. 6.24    5.06 / 1.57  1.18  6.14    4.82 / 1.67  1.32  0.24** 
42. The equipment in the lab facilities is kept up to date. 6.23    5.58 / 1.30  0.65  6.12    5.15 / 1.51  0.97  0.43***
16. The college shows concern for students as individuals. 6.22    5.44 / 1.39  0.78  6.09    4.97 / 1.55  1.12  0.47***
25. My academic advisor is concerned about my success as an individual. 6.19    5.16 / 1.59  1.03  6.07    4.94 / 1.68  1.13  0.22** 
41. Admissions staff are knowledgeable. 6.19    5.55 / 1.26  0.64  6.08    5.22 / 1.42  0.86  0.33***
40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.18    5.36 / 1.47  0.82  6.08    4.96 / 1.62  1.12  0.40***
48. Counseling staff care about students as individuals. 6.18    5.31 / 1.40  0.87  5.99    5.01 / 1.52  0.98  0.30***
62. Bookstore staff are helpful. 6.18    5.62 / 1.38  0.56  5.94    5.30 / 1.54  0.64  0.32***
63. I seldom get the "run-around" when seeking information on this campus. 6.18    5.51 / 1.36  0.67  6.04    4.94 / 1.65  1.10  0.57***
27. The campus staff are caring and helpful. 6.17    5.66 / 1.18  0.51  5.97    5.23 / 1.34  0.74  0.43***
72. Campus item 6.17    5.55 / 1.46  0.62              
60. Billing policies are reasonable. 6.16    5.48 / 1.37  0.68  5.99    5.14 / 1.49  0.85  0.34***
26. Library staff are helpful and approachable. 6.14    5.59 / 1.35  0.55  5.91    5.27 / 1.48  0.64  0.32***
43. Class change (drop/add) policies are reasonable. 6.14    5.64 / 1.26  0.50  6.01    5.28 / 1.46  0.73  0.36***
12. My academic advisor helps me set goals to work toward. 6.13    5.16 / 1.57  0.97  5.93    4.85 / 1.68  1.08  0.31***
55. Academic support services adequately meet the needs of students. 6.12    5.42 / 1.29  0.70  5.88    5.04 / 1.37  0.84  0.38***
64. Nearly all classes deal with practical experiences and applications. 6.12    5.60 / 1.24  0.52  6.04    5.28 / 1.36  0.76  0.32***
56. The business office is open during hours which are convenient for most students. 6.11    5.49 / 1.39  0.62  6.00    5.25 / 1.46  0.75  0.24***
50. Tutoring services are readily available. 6.10    5.55 / 1.31  0.55  5.92    5.16 / 1.50  0.76  0.39***
54. Faculty are interested in my academic problems. 6.10    5.36 / 1.37  0.74  5.98    5.03 / 1.46  0.95  0.33***
7. Adequate financial aid is available for most students. 6.09    5.17 / 1.62  0.92  6.14    4.96 / 1.73  1.18  0.21*  
22. People on this campus respect and are supportive of each other. 6.09    5.55 / 1.26  0.54  5.83    5.06 / 1.40  0.77  0.49***
53. The assessment and course placement procedures are reasonable. 6.08    5.49 / 1.34  0.59  5.93    5.12 / 1.42  0.81  0.37***
45. This institution has a good reputation within the community. 6.07    5.81 / 1.17  0.26  5.99    5.48 / 1.37  0.51  0.33***
73. Campus item 6.07    5.61 / 1.26  0.46              
3. The quality of instruction in the vocational/technical programs is excellent. 6.06    5.44 / 1.31  0.62  6.04    5.29 / 1.34  0.75  0.15*  
20. Financial aid counselors are helpful. 6.06    5.18 / 1.58  0.88  5.97    4.88 / 1.68  1.09  0.30***
47. There are adequate services to help me decide upon a career. 6.06    5.24 / 1.44  0.82  6.00    5.03 / 1.47  0.97  0.21** 
77. Campus item 6.05    5.64 / 1.25  0.41              
21. There are a sufficient number of study areas on campus. 6.04    5.61 / 1.32  0.43  5.87    5.13 / 1.54  0.74  0.48***
87. Cost as factor in decision to enroll. 6.04        6.14            
49. Admissions counselors respond to prospective students' unique needs and requests. 6.02    5.25 / 1.41  0.77  5.89    4.98 / 1.45  0.91  0.27***
57. Administrators are approachable to students. 6.02    5.31 / 1.35  0.71  5.92    5.06 / 1.48  0.86  0.25***
2. Faculty care about me as an individual. 6.01    5.51 / 1.32  0.50  5.93    5.26 / 1.41  0.67  0.25***
67. Channels for expressing student complaints are readily available. 6.01    4.97 / 1.53  1.04  5.89    4.71 / 1.60  1.18  0.26***
11. Security staff respond quickly in emergencies. 5.98    5.00 / 1.35  0.98  5.82    4.68 / 1.44  1.14  0.32***
74. Campus item 5.98    5.34 / 1.47  0.64              
13. Financial aid awards are announced to students in time to be helpful in college planning. 5.94    4.88 / 1.60  1.06  5.94    4.63 / 1.69  1.31  0.25** 
93. Geographic setting as factor in decision to enroll. 5.90        5.34            
59. New student orientation services help students adjust to college. 5.87    5.16 / 1.42  0.71  5.75    5.07 / 1.47  0.68  0.09   
75. Campus item 5.83    5.08 / 1.67  0.75              
9. Internships or practical experiences are provided in my degree/certificate program. 5.79    4.69 / 1.48  1.10  5.88    4.94 / 1.53  0.94  -0.25***
30. The career services office provides students with the help they need to get a job. 5.79    4.93 / 1.39  0.86  5.83    4.88 / 1.43  0.95  0.05   
80. Campus item 5.75    5.29 / 1.50  0.46              
33. Admissions counselors accurately portray the campus in their recruiting practices. 5.70    5.22 / 1.32  0.48  5.67    4.93 / 1.42  0.74  0.29***
89. Academic reputation as factor in decision to enroll. 5.69        5.73            
94. Campus appearance as factor in decision to enroll. 5.68        5.11            
38. The student center is a comfortable place for students to spend their leisure time. 5.67    5.25 / 1.41  0.42  5.55    4.97 / 1.51  0.58  0.28***
4. Security staff are helpful. 5.64    5.24 / 1.33  0.40  5.42    4.73 / 1.57  0.69  0.51***
76. Campus item 5.64    5.43 / 1.62  0.21              
79. Campus item 5.56    5.10 / 1.42  0.46              
95. Personalized attention prior to enrollment as factor in decision to enroll. 5.52        5.25            
1. Most students feel a sense of belonging here. 5.51    5.46 / 1.37  0.05  5.36    5.17 / 1.37  0.19  0.29***
44. I generally know what's happening on campus. 5.51    4.93 / 1.47  0.58  5.46    4.76 / 1.50  0.70  0.17*  
88. Financial aid as factor in decision to enroll. 5.41        5.67            
90. Size of institution as factor in decision to enroll. 5.26        5.10            
19. This campus provides effective support services for displaced homemakers. 5.08    4.59 / 1.33  0.49  4.96    4.58 / 1.31  0.38  0.01   
92. Recommendations from family/friends as factor in decision to enroll. 4.84        4.72            
17. Personnel in the Veterans' Services program are helpful. 4.76    4.66 / 1.32  0.10  4.51    4.43 / 1.27  0.08  0.23** 
10. Child care facilities are available on campus. 4.56    3.86 / 1.62  0.70  4.59    4.31 / 1.60  0.28  -0.45***
91. Opportunity to play sports as factor in decision to enroll. 3.42        3.36            
81. Institution's commitment to part-time students?     5.80 / 1.28         5.43 / 1.38     0.37***
82. Institution's commitment to evening students?     5.67 / 1.42         5.31 / 1.45     0.36***
83. Institution's commitment to older, returning learners?     5.64 / 1.40         5.42 / 1.37     0.22***
84. Institution's commitment to under-represented populations?     5.53 / 1.30         5.19 / 1.35     0.34***
85. Institution's commitment to commuters?     5.42 / 1.31         5.21 / 1.45     0.21** 
86. Institution's commitment to students with disabilities?     5.47 / 1.37         5.32 / 1.41     0.15*  

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Student Centeredness
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
1. Most students feel a sense of belonging here. 5.51    5.46 / 1.37  0.05  5.36    5.17 / 1.37  0.19  0.29***
16. The college shows concern for students as individuals. 6.22    5.44 / 1.39  0.78  6.09    4.97 / 1.55  1.12  0.47***
27. The campus staff are caring and helpful. 6.17    5.66 / 1.18  0.51  5.97    5.23 / 1.34  0.74  0.43***
28. It is an enjoyable experience to be a student on this campus. 6.35    5.94 / 1.18  0.41  6.03    5.32 / 1.44  0.71  0.62***
36. Students are made to feel welcome on this campus. 6.32    5.88 / 1.19  0.44  6.08    5.39 / 1.37  0.69  0.49***
57. Administrators are approachable to students. 6.02    5.31 / 1.35  0.71  5.92    5.06 / 1.48  0.86  0.25***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Instructional Effectiveness
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
2. Faculty care about me as an individual. 6.01    5.51 / 1.32  0.50  5.93    5.26 / 1.41  0.67  0.25***
18. The quality of instruction I receive in most of my classes is excellent. 6.56    5.74 / 1.31  0.82  6.43    5.50 / 1.35  0.93  0.24***
23. Faculty are understanding of students' unique life circumstances. 6.26    5.49 / 1.41  0.77  6.06    5.02 / 1.54  1.04  0.47***
29. Faculty are fair and unbiased in their treatment of individual students. 6.36    5.64 / 1.33  0.72  6.22    5.19 / 1.52  1.03  0.45***
37. Faculty take into consideration student differences as they teach a course. 6.24    5.54 / 1.30  0.70  6.03    5.06 / 1.47  0.97  0.48***
46. Faculty provide timely feedback about student progress in a course. 6.25    5.48 / 1.35  0.77  6.11    5.16 / 1.46  0.95  0.32***
54. Faculty are interested in my academic problems. 6.10    5.36 / 1.37  0.74  5.98    5.03 / 1.46  0.95  0.33***
58. Nearly all of the faculty are knowledgeable in their fields. 6.38    5.75 / 1.24  0.63  6.30    5.56 / 1.33  0.74  0.19***
61. Faculty are usually available after class and during office hours. 6.24    5.70 / 1.28  0.54  6.19    5.47 / 1.41  0.72  0.23***
64. Nearly all classes deal with practical experiences and applications. 6.12    5.60 / 1.24  0.52  6.04    5.28 / 1.36  0.76  0.32***
65. Students are notified early in the term if they are doing poorly in a class. 6.24    5.06 / 1.57  1.18  6.14    4.82 / 1.67  1.32  0.24** 
66. Program requirements are clear and reasonable. 6.32    5.63 / 1.22  0.69  6.22    5.39 / 1.38  0.83  0.24***
69. There is a good variety of courses provided on this campus. 6.44    5.38 / 1.56  1.06  6.28    5.39 / 1.47  0.89  -0.01   
70. I am able to experience intellectual growth here. 6.42    5.76 / 1.25  0.66  6.26    5.53 / 1.35  0.73  0.23***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Responsiveness to Diverse Populations
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
81. Institution's commitment to part-time students?     5.80 / 1.28         5.43 / 1.38     0.37***
82. Institution's commitment to evening students?     5.67 / 1.42         5.31 / 1.45     0.36***
83. Institution's commitment to older, returning learners?     5.64 / 1.40         5.42 / 1.37     0.22***
84. Institution's commitment to under-represented populations?     5.53 / 1.30         5.19 / 1.35     0.34***
85. Institution's commitment to commuters?     5.42 / 1.31         5.21 / 1.45     0.21** 
86. Institution's commitment to students with disabilities?     5.47 / 1.37         5.32 / 1.41     0.15*  

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Campus Support Services
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
10. Child care facilities are available on campus. 4.56    3.86 / 1.62  0.70  4.59    4.31 / 1.60  0.28  -0.45***
17. Personnel in the Veterans' Services program are helpful. 4.76    4.66 / 1.32  0.10  4.51    4.43 / 1.27  0.08  0.23** 
19. This campus provides effective support services for displaced homemakers. 5.08    4.59 / 1.33  0.49  4.96    4.58 / 1.31  0.38  0.01   
30. The career services office provides students with the help they need to get a job. 5.79    4.93 / 1.39  0.86  5.83    4.88 / 1.43  0.95  0.05   
38. The student center is a comfortable place for students to spend their leisure time. 5.67    5.25 / 1.41  0.42  5.55    4.97 / 1.51  0.58  0.28***
47. There are adequate services to help me decide upon a career. 6.06    5.24 / 1.44  0.82  6.00    5.03 / 1.47  0.97  0.21** 
59. New student orientation services help students adjust to college. 5.87    5.16 / 1.42  0.71  5.75    5.07 / 1.47  0.68  0.09   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Safety and Security
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
4. Security staff are helpful. 5.64    5.24 / 1.33  0.40  5.42    4.73 / 1.57  0.69  0.51***
11. Security staff respond quickly in emergencies. 5.98    5.00 / 1.35  0.98  5.82    4.68 / 1.44  1.14  0.32***
24. Parking lots are well-lighted and secure. 6.40    5.87 / 1.23  0.53  6.12    4.90 / 1.70  1.22  0.97***
31. The campus is safe and secure for all students. 6.47    5.92 / 1.15  0.55  6.25    5.37 / 1.37  0.88  0.55***
39. The amount of student parking space on campus is adequate. 6.30    5.67 / 1.39  0.63  6.14    4.31 / 2.00  1.83  1.36***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Academic Advising/Counseling
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
6. My academic advisor is approachable. 6.24    5.46 / 1.56  0.78  6.18    5.31 / 1.60  0.87  0.15*  
12. My academic advisor helps me set goals to work toward. 6.13    5.16 / 1.57  0.97  5.93    4.85 / 1.68  1.08  0.31***
25. My academic advisor is concerned about my success as an individual. 6.19    5.16 / 1.59  1.03  6.07    4.94 / 1.68  1.13  0.22** 
32. My academic advisor is knowledgeable about my program requirements. 6.32    5.45 / 1.53  0.87  6.24    5.25 / 1.63  0.99  0.20** 
40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.18    5.36 / 1.47  0.82  6.08    4.96 / 1.62  1.12  0.40***
48. Counseling staff care about students as individuals. 6.18    5.31 / 1.40  0.87  5.99    5.01 / 1.52  0.98  0.30***
52. This school does whatever it can to help me reach my educational goals. 6.31    5.45 / 1.38  0.86  6.17    5.06 / 1.49  1.11  0.39***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Admissions and Financial Aid
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
7. Adequate financial aid is available for most students. 6.09    5.17 / 1.62  0.92  6.14    4.96 / 1.73  1.18  0.21*  
13. Financial aid awards are announced to students in time to be helpful in college planning. 5.94    4.88 / 1.60  1.06  5.94    4.63 / 1.69  1.31  0.25** 
20. Financial aid counselors are helpful. 6.06    5.18 / 1.58  0.88  5.97    4.88 / 1.68  1.09  0.30***
33. Admissions counselors accurately portray the campus in their recruiting practices. 5.70    5.22 / 1.32  0.48  5.67    4.93 / 1.42  0.74  0.29***
41. Admissions staff are knowledgeable. 6.19    5.55 / 1.26  0.64  6.08    5.22 / 1.42  0.86  0.33***
49. Admissions counselors respond to prospective students' unique needs and requests. 6.02    5.25 / 1.41  0.77  5.89    4.98 / 1.45  0.91  0.27***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Academic Services
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
14. Library resources and services are adequate. 6.25    5.39 / 1.50  0.86  6.15    5.28 / 1.51  0.87  0.11   
21. There are a sufficient number of study areas on campus. 6.04    5.61 / 1.32  0.43  5.87    5.13 / 1.54  0.74  0.48***
26. Library staff are helpful and approachable. 6.14    5.59 / 1.35  0.55  5.91    5.27 / 1.48  0.64  0.32***
34. Computer labs are adequate and accessible. 6.45    5.98 / 1.21  0.47  6.15    5.22 / 1.59  0.93  0.76***
42. The equipment in the lab facilities is kept up to date. 6.23    5.58 / 1.30  0.65  6.12    5.15 / 1.51  0.97  0.43***
50. Tutoring services are readily available. 6.10    5.55 / 1.31  0.55  5.92    5.16 / 1.50  0.76  0.39***
55. Academic support services adequately meet the needs of students. 6.12    5.42 / 1.29  0.70  5.88    5.04 / 1.37  0.84  0.38***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Registration Effectiveness
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
5. The personnel involved in registration are helpful. 6.25    5.69 / 1.39  0.56  6.11    5.25 / 1.55  0.86  0.44***
8. Classes are scheduled at times that are convenient for me. 6.56    5.31 / 1.62  1.25  6.43    5.31 / 1.59  1.12  0.00   
15. I am able to register for classes I need with few conflicts. 6.45    5.58 / 1.44  0.87  6.31    5.25 / 1.57  1.06  0.33***
35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.27    5.76 / 1.21  0.51  6.12    5.30 / 1.44  0.82  0.46***
43. Class change (drop/add) policies are reasonable. 6.14    5.64 / 1.26  0.50  6.01    5.28 / 1.46  0.73  0.36***
51. There are convenient ways of paying my school bill. 6.24    5.59 / 1.39  0.65  6.10    5.19 / 1.55  0.91  0.40***
56. The business office is open during hours which are convenient for most students. 6.11    5.49 / 1.39  0.62  6.00    5.25 / 1.46  0.75  0.24***
60. Billing policies are reasonable. 6.16    5.48 / 1.37  0.68  5.99    5.14 / 1.49  0.85  0.34***
62. Bookstore staff are helpful. 6.18    5.62 / 1.38  0.56  5.94    5.30 / 1.54  0.64  0.32***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Service Excellence
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
5. The personnel involved in registration are helpful. 6.25    5.69 / 1.39  0.56  6.11    5.25 / 1.55  0.86  0.44***
22. People on this campus respect and are supportive of each other. 6.09    5.55 / 1.26  0.54  5.83    5.06 / 1.40  0.77  0.49***
26. Library staff are helpful and approachable. 6.14    5.59 / 1.35  0.55  5.91    5.27 / 1.48  0.64  0.32***
27. The campus staff are caring and helpful. 6.17    5.66 / 1.18  0.51  5.97    5.23 / 1.34  0.74  0.43***
44. I generally know what's happening on campus. 5.51    4.93 / 1.47  0.58  5.46    4.76 / 1.50  0.70  0.17*  
57. Administrators are approachable to students. 6.02    5.31 / 1.35  0.71  5.92    5.06 / 1.48  0.86  0.25***
62. Bookstore staff are helpful. 6.18    5.62 / 1.38  0.56  5.94    5.30 / 1.54  0.64  0.32***
63. I seldom get the "run-around" when seeking information on this campus. 6.18    5.51 / 1.36  0.67  6.04    4.94 / 1.65  1.10  0.57***
67. Channels for expressing student complaints are readily available. 6.01    4.97 / 1.53  1.04  5.89    4.71 / 1.60  1.18  0.26***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Concern for the Individual
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
2. Faculty care about me as an individual. 6.01    5.51 / 1.32  0.50  5.93    5.26 / 1.41  0.67  0.25***
16. The college shows concern for students as individuals. 6.22    5.44 / 1.39  0.78  6.09    4.97 / 1.55  1.12  0.47***
25. My academic advisor is concerned about my success as an individual. 6.19    5.16 / 1.59  1.03  6.07    4.94 / 1.68  1.13  0.22** 
29. Faculty are fair and unbiased in their treatment of individual students. 6.36    5.64 / 1.33  0.72  6.22    5.19 / 1.52  1.03  0.45***
48. Counseling staff care about students as individuals. 6.18    5.31 / 1.40  0.87  5.99    5.01 / 1.52  0.98  0.30***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Campus Climate
Estrella Mountain Community Co Community, Junior & Tech
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
1. Most students feel a sense of belonging here. 5.51    5.46 / 1.37  0.05  5.36    5.17 / 1.37  0.19  0.29***
2. Faculty care about me as an individual. 6.01    5.51 / 1.32  0.50  5.93    5.26 / 1.41  0.67  0.25***
16. The college shows concern for students as individuals. 6.22    5.44 / 1.39  0.78  6.09    4.97 / 1.55  1.12  0.47***
22. People on this campus respect and are supportive of each other. 6.09    5.55 / 1.26  0.54  5.83    5.06 / 1.40  0.77  0.49***
27. The campus staff are caring and helpful. 6.17    5.66 / 1.18  0.51  5.97    5.23 / 1.34  0.74  0.43***
28. It is an enjoyable experience to be a student on this campus. 6.35    5.94 / 1.18  0.41  6.03    5.32 / 1.44  0.71  0.62***
31. The campus is safe and secure for all students. 6.47    5.92 / 1.15  0.55  6.25    5.37 / 1.37  0.88  0.55***
36. Students are made to feel welcome on this campus. 6.32    5.88 / 1.19  0.44  6.08    5.39 / 1.37  0.69  0.49***
44. I generally know what's happening on campus. 5.51    4.93 / 1.47  0.58  5.46    4.76 / 1.50  0.70  0.17*  
45. This institution has a good reputation within the community. 6.07    5.81 / 1.17  0.26  5.99    5.48 / 1.37  0.51  0.33***
52. This school does whatever it can to help me reach my educational goals. 6.31    5.45 / 1.38  0.86  6.17    5.06 / 1.49  1.11  0.39***
57. Administrators are approachable to students. 6.02    5.31 / 1.35  0.71  5.92    5.06 / 1.48  0.86  0.25***
59. New student orientation services help students adjust to college. 5.87    5.16 / 1.42  0.71  5.75    5.07 / 1.47  0.68  0.09   
63. I seldom get the "run-around" when seeking information on this campus. 6.18    5.51 / 1.36  0.67  6.04    4.94 / 1.65  1.10  0.57***
67. Channels for expressing student complaints are readily available. 6.01    4.97 / 1.53  1.04  5.89    4.71 / 1.60  1.18  0.26***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Items: In Sequential Order
Estrella Mountain Community Co Community, Junior & Tech
Items Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
1. Most students feel a sense of belonging here. 5.51    5.46 / 1.37  0.05  5.36    5.17 / 1.37  0.19  0.29***
2. Faculty care about me as an individual. 6.01    5.51 / 1.32  0.50  5.93    5.26 / 1.41  0.67  0.25***
3. The quality of instruction in the vocational/technical programs is excellent. 6.06    5.44 / 1.31  0.62  6.04    5.29 / 1.34  0.75  0.15*  
4. Security staff are helpful. 5.64    5.24 / 1.33  0.40  5.42    4.73 / 1.57  0.69  0.51***
5. The personnel involved in registration are helpful. 6.25    5.69 / 1.39  0.56  6.11    5.25 / 1.55  0.86  0.44***
6. My academic advisor is approachable. 6.24    5.46 / 1.56  0.78  6.18    5.31 / 1.60  0.87  0.15*  
7. Adequate financial aid is available for most students. 6.09    5.17 / 1.62  0.92  6.14    4.96 / 1.73  1.18  0.21*  
8. Classes are scheduled at times that are convenient for me. 6.56    5.31 / 1.62  1.25  6.43    5.31 / 1.59  1.12  0.00   
9. Internships or practical experiences are provided in my degree/certificate program. 5.79    4.69 / 1.48  1.10  5.88    4.94 / 1.53  0.94  -0.25***
10. Child care facilities are available on campus. 4.56    3.86 / 1.62  0.70  4.59    4.31 / 1.60  0.28  -0.45***
11. Security staff respond quickly in emergencies. 5.98    5.00 / 1.35  0.98  5.82    4.68 / 1.44  1.14  0.32***
12. My academic advisor helps me set goals to work toward. 6.13    5.16 / 1.57  0.97  5.93    4.85 / 1.68  1.08  0.31***
13. Financial aid awards are announced to students in time to be helpful in college planning. 5.94    4.88 / 1.60  1.06  5.94    4.63 / 1.69  1.31  0.25** 
14. Library resources and services are adequate. 6.25    5.39 / 1.50  0.86  6.15    5.28 / 1.51  0.87  0.11   
15. I am able to register for classes I need with few conflicts. 6.45    5.58 / 1.44  0.87  6.31    5.25 / 1.57  1.06  0.33***
16. The college shows concern for students as individuals. 6.22    5.44 / 1.39  0.78  6.09    4.97 / 1.55  1.12  0.47***
17. Personnel in the Veterans' Services program are helpful. 4.76    4.66 / 1.32  0.10  4.51    4.43 / 1.27  0.08  0.23** 
18. The quality of instruction I receive in most of my classes is excellent. 6.56    5.74 / 1.31  0.82  6.43    5.50 / 1.35  0.93  0.24***
19. This campus provides effective support services for displaced homemakers. 5.08    4.59 / 1.33  0.49  4.96    4.58 / 1.31  0.38  0.01   
20. Financial aid counselors are helpful. 6.06    5.18 / 1.58  0.88  5.97    4.88 / 1.68  1.09  0.30***
21. There are a sufficient number of study areas on campus. 6.04    5.61 / 1.32  0.43  5.87    5.13 / 1.54  0.74  0.48***
22. People on this campus respect and are supportive of each other. 6.09    5.55 / 1.26  0.54  5.83    5.06 / 1.40  0.77  0.49***
23. Faculty are understanding of students' unique life circumstances. 6.26    5.49 / 1.41  0.77  6.06    5.02 / 1.54  1.04  0.47***
24. Parking lots are well-lighted and secure. 6.40    5.87 / 1.23  0.53  6.12    4.90 / 1.70  1.22  0.97***
25. My academic advisor is concerned about my success as an individual. 6.19    5.16 / 1.59  1.03  6.07    4.94 / 1.68  1.13  0.22** 
26. Library staff are helpful and approachable. 6.14    5.59 / 1.35  0.55  5.91    5.27 / 1.48  0.64  0.32***
27. The campus staff are caring and helpful. 6.17    5.66 / 1.18  0.51  5.97    5.23 / 1.34  0.74  0.43***
28. It is an enjoyable experience to be a student on this campus. 6.35    5.94 / 1.18  0.41  6.03    5.32 / 1.44  0.71  0.62***
29. Faculty are fair and unbiased in their treatment of individual students. 6.36    5.64 / 1.33  0.72  6.22    5.19 / 1.52  1.03  0.45***
30. The career services office provides students with the help they need to get a job. 5.79    4.93 / 1.39  0.86  5.83    4.88 / 1.43  0.95  0.05   
31. The campus is safe and secure for all students. 6.47    5.92 / 1.15  0.55  6.25    5.37 / 1.37  0.88  0.55***
32. My academic advisor is knowledgeable about my program requirements. 6.32    5.45 / 1.53  0.87  6.24    5.25 / 1.63  0.99  0.20** 
33. Admissions counselors accurately portray the campus in their recruiting practices. 5.70    5.22 / 1.32  0.48  5.67    4.93 / 1.42  0.74  0.29***
34. Computer labs are adequate and accessible. 6.45    5.98 / 1.21  0.47  6.15    5.22 / 1.59  0.93  0.76***
35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.27    5.76 / 1.21  0.51  6.12    5.30 / 1.44  0.82  0.46***
36. Students are made to feel welcome on this campus. 6.32    5.88 / 1.19  0.44  6.08    5.39 / 1.37  0.69  0.49***
37. Faculty take into consideration student differences as they teach a course. 6.24    5.54 / 1.30  0.70  6.03    5.06 / 1.47  0.97  0.48***
38. The student center is a comfortable place for students to spend their leisure time. 5.67    5.25 / 1.41  0.42  5.55    4.97 / 1.51  0.58  0.28***
39. The amount of student parking space on campus is adequate. 6.30    5.67 / 1.39  0.63  6.14    4.31 / 2.00  1.83  1.36***
40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.18    5.36 / 1.47  0.82  6.08    4.96 / 1.62  1.12  0.40***
41. Admissions staff are knowledgeable. 6.19    5.55 / 1.26  0.64  6.08    5.22 / 1.42  0.86  0.33***
42. The equipment in the lab facilities is kept up to date. 6.23    5.58 / 1.30  0.65  6.12    5.15 / 1.51  0.97  0.43***
43. Class change (drop/add) policies are reasonable. 6.14    5.64 / 1.26  0.50  6.01    5.28 / 1.46  0.73  0.36***
44. I generally know what's happening on campus. 5.51    4.93 / 1.47  0.58  5.46    4.76 / 1.50  0.70  0.17*  
45. This institution has a good reputation within the community. 6.07    5.81 / 1.17  0.26  5.99    5.48 / 1.37  0.51  0.33***
46. Faculty provide timely feedback about student progress in a course. 6.25    5.48 / 1.35  0.77  6.11    5.16 / 1.46  0.95  0.32***
47. There are adequate services to help me decide upon a career. 6.06    5.24 / 1.44  0.82  6.00    5.03 / 1.47  0.97  0.21** 
48. Counseling staff care about students as individuals. 6.18    5.31 / 1.40  0.87  5.99    5.01 / 1.52  0.98  0.30***
49. Admissions counselors respond to prospective students' unique needs and requests. 6.02    5.25 / 1.41  0.77  5.89    4.98 / 1.45  0.91  0.27***
50. Tutoring services are readily available. 6.10    5.55 / 1.31  0.55  5.92    5.16 / 1.50  0.76  0.39***
51. There are convenient ways of paying my school bill. 6.24    5.59 / 1.39  0.65  6.10    5.19 / 1.55  0.91  0.40***
52. This school does whatever it can to help me reach my educational goals. 6.31    5.45 / 1.38  0.86  6.17    5.06 / 1.49  1.11  0.39***
53. The assessment and course placement procedures are reasonable. 6.08    5.49 / 1.34  0.59  5.93    5.12 / 1.42  0.81  0.37***
54. Faculty are interested in my academic problems. 6.10    5.36 / 1.37  0.74  5.98    5.03 / 1.46  0.95  0.33***
55. Academic support services adequately meet the needs of students. 6.12    5.42 / 1.29  0.70  5.88    5.04 / 1.37  0.84  0.38***
56. The business office is open during hours which are convenient for most students. 6.11    5.49 / 1.39  0.62  6.00    5.25 / 1.46  0.75  0.24***
57. Administrators are approachable to students. 6.02    5.31 / 1.35  0.71  5.92    5.06 / 1.48  0.86  0.25***
58. Nearly all of the faculty are knowledgeable in their fields. 6.38    5.75 / 1.24  0.63  6.30    5.56 / 1.33  0.74  0.19***
59. New student orientation services help students adjust to college. 5.87    5.16 / 1.42  0.71  5.75    5.07 / 1.47  0.68  0.09   
60. Billing policies are reasonable. 6.16    5.48 / 1.37  0.68  5.99    5.14 / 1.49  0.85  0.34***
61. Faculty are usually available after class and during office hours. 6.24    5.70 / 1.28  0.54  6.19    5.47 / 1.41  0.72  0.23***
62. Bookstore staff are helpful. 6.18    5.62 / 1.38  0.56  5.94    5.30 / 1.54  0.64  0.32***
63. I seldom get the "run-around" when seeking information on this campus. 6.18    5.51 / 1.36  0.67  6.04    4.94 / 1.65  1.10  0.57***
64. Nearly all classes deal with practical experiences and applications. 6.12    5.60 / 1.24  0.52  6.04    5.28 / 1.36  0.76  0.32***
65. Students are notified early in the term if they are doing poorly in a class. 6.24    5.06 / 1.57  1.18  6.14    4.82 / 1.67  1.32  0.24** 
66. Program requirements are clear and reasonable. 6.32    5.63 / 1.22  0.69  6.22    5.39 / 1.38  0.83  0.24***
67. Channels for expressing student complaints are readily available. 6.01    4.97 / 1.53  1.04  5.89    4.71 / 1.60  1.18  0.26***
68. On the whole, the campus is well-maintained. 6.38    6.14 / 1.11  0.24  6.11    5.59 / 1.36  0.52  0.55***
69. There is a good variety of courses provided on this campus. 6.44    5.38 / 1.56  1.06  6.28    5.39 / 1.47  0.89  -0.01   
70. I am able to experience intellectual growth here. 6.42    5.76 / 1.25  0.66  6.26    5.53 / 1.35  0.73  0.23***
71. Campus item 6.36    5.82 / 1.37  0.54              
72. Campus item 6.17    5.55 / 1.46  0.62              
73. Campus item 6.07    5.61 / 1.26  0.46              
74. Campus item 5.98    5.34 / 1.47  0.64              
75. Campus item 5.83    5.08 / 1.67  0.75              
76. Campus item 5.64    5.43 / 1.62  0.21              
77. Campus item 6.05    5.64 / 1.25  0.41              
78. Campus item 6.46    6.05 / 1.08  0.41              
79. Campus item 5.56    5.10 / 1.42  0.46              
80. Campus item 5.75    5.29 / 1.50  0.46              
81. Institution's commitment to part-time students?     5.80 / 1.28         5.43 / 1.38     0.37***
82. Institution's commitment to evening students?     5.67 / 1.42         5.31 / 1.45     0.36***
83. Institution's commitment to older, returning learners?     5.64 / 1.40         5.42 / 1.37     0.22***
84. Institution's commitment to under-represented populations?     5.53 / 1.30         5.19 / 1.35     0.34***
85. Institution's commitment to commuters?     5.42 / 1.31         5.21 / 1.45     0.21** 
86. Institution's commitment to students with disabilities?     5.47 / 1.37         5.32 / 1.41     0.15*  
87. Cost as factor in decision to enroll. 6.04        6.14            
88. Financial aid as factor in decision to enroll. 5.41        5.67            
89. Academic reputation as factor in decision to enroll. 5.69        5.73            
90. Size of institution as factor in decision to enroll. 5.26        5.10            
91. Opportunity to play sports as factor in decision to enroll. 3.42        3.36            
92. Recommendations from family/friends as factor in decision to enroll. 4.84        4.72            
93. Geographic setting as factor in decision to enroll. 5.90        5.34            
94. Campus appearance as factor in decision to enroll. 5.68        5.11            
95. Personalized attention prior to enrollment as factor in decision to enroll. 5.52        5.25            

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Noel-Levitz Survey Results
Estrella Mountain Community Co - 7/2001 Student Satisfaction Inventory, 2-Year College

Institutional Summary
Summary Items
Estrella Mountain Community Co Community, Junior & Tech
Items Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
So far, how has your college experience met your expectations?     5.10 / 1.30         4.64 / 1.27     0.46***
Rate your overall satisfaction with your experience here thus far.     5.84 / 1.15         5.33 / 1.34     0.51***
All in all, if you had to do it over, would you enroll here again?     6.35 / 1.00         5.58 / 1.58     0.77***

 

Copyright 2001, USA Group Noel-Levitz, Inc.