1. Current copying needs.

Copies per month: 150,000
Features Used: Key operated (10 operators), Dual and single-sided, Stapled, Collated, Multiple bin options
Service Contract: $100/ month plus parts and supplies
Average Cost/Month: $257

2. Pricing information and specifications on new/remanufactured copiers. (Copy machines that meet the above specifications)

Randy's Office Service:
Service Contract: $200 plus parts
Copies: $250

Lori's Top of the Line:
Service Contract: $225 plus parts (Guarantees 1 hr service calls)
Copies: $225

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Evaluation


Do the facts
discovered
answer the
questions
this person
was given
permission
to ask?
___________